Our mission is to make personalized guidance and safer hospital journeys accessible to all.
My Nurse Friend is designed to provide clear, personalized healthcare navigation without pressure, judgment, or one-size-fits-all solutions. It offers families access to a licensed nurse who can help them understand what’s happening, what questions to ask, and what next steps make sense for their unique situation.
A Personal Turning Point From Our Founder
Brittany White, RN
“Hi Friend! I’m Brittany, a registered nurse with more than six years of experience spanning diverse specialties and patient support roles. Across every area of my nursing career, one truth has remained: Seeing patients, families, and staff alike struggle to navigate an overloaded, profit driven, and often broken healthcare system.
Just years into my career I began feeling defeated working alongside colleagues who gave everything to their patients, yet still watching the system fail them time and again often resulting in preventable complications and delayed healing. Then, a blessing in disguise changed everything.
When my grandfather underwent emergency open-heart surgery, I experienced the hospital journey as a family member. I naturally leaned on my nursing background to guide my loved ones through the fear, confusion, and emotional strain of making critical medical decisions in the midst of uncertainty. I stood beside them every step of the way, asking quesitions, challenging unsafe practices, and ultimately preventing an impersonal, money driven discharge plan that could have placed my grandfather at serious risk and left my grandmother, his primary caregiver, overwhelmed and unsupported.
That experience opened my eyes to just how valuable my knowledge could be in protecting families. It sparked a deep commitment to patient advocacy and inspired me to create My Nurse Friend: a service designed to make healthcare navigation accessible, affordable, and personalized. “
-Brittany White, RN
Our Values
Advocacy First:
We act in the best interest of patients and families, asking the hard questions, clarifying options, and ensuring voices are heard when it matters most.
Compassionate Support:
We lead with empathy, meeting clients where they are emotionally and practically, especially during vulnerable moments and major transitions.
Clarity In Complexity:
Healthcare can be overwhelming. We translate medical information, processes, and decisions in to clear, understandable guidance at ever step.
Personalized Care:
Not two journeys are the same. Support is tailored to each individual’s needs, circumstances, and goals-never one-size-fits-all.