Open Hours
Monday-Friday:
9:00AM - 4:00PM
Saturday & Sunday:
Closed
Privacy note: This form is for general questions only. Please share a high-level overview of needs - no personal medical details or identifying information. Secure messaging is available after sign-up.
A Few Helpful Answers
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My Nurse Friend supports individuals and families navigating hospital stays, discharges, and complex care decisions. Whether you’re feeling overwhelmed, unsure what questions to ask, or need help coordinating next steps, we meet you where you are and provide guidance tailored to your situation.
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No. You can contact us before a hospital stay, during an admission, or while planning a transition home. Many clients reach out simply because they feel unsure or want clarity before making important decisions.
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My Nurse Friend provides nurse-led guidance, education, and advocacy support, not medical diagnosis or treatment. We help you understand information, prepare questions, and navigate the healthcare system so you can make informed decisions with your care team.
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Messages are typically reviewed within one business day. If your situation feels urgent, please note that in your message so we can prioritize an appropriate response.
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Yes. Many inquiries come from family members, caregivers, or loved ones seeking support for someone else. We are happy to guide families through the process together.
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That’s completely okay. You don’t need to know the “right” words or services to reach out. Simply share what’s going on, and we’ll help determine what type of support may be most helpful.
