Services & Pricing
Support Designed for Every Step of Your Healthcare Journey
Whether you need quick answers, help understanding medical information, or full navigation through a hospital stay, My Nurse Friend offers flexible support options built to fit your needs, timeline, and level of care.
How it works.
My Nurse Friend is a weekly subscription service designed to grow with your needs. Our four tiered levels of support start with quick messaging and build up to full care navigation.
Each tier builds on the one before it, adding more guidance, communication, and hands on support. Start with what you need now and adjust your tier anytime, adding or reducing support as your hospital journey unfolds.
CLARITY
Making healthcare understandable
COMPASSION
We care deeply and advocate fully
SUPPORT
Never navigate your health journey alone
Your Care, Simplified in Four Steps
No pressure or long term commitments - just support that adapts to you.
Step 1. Choose Your Support Level
Select the tier that best fits your current needs, from quick messaging support to full care navigation.
Step 2. Get Matched With Your Nurse
Once you sign up, you’ll be connected with a nurse who understands your situation and becomes your point of contact.
Step 3. Ongoing Support, Your Way
Reach out with questions, documents, or concerns as they come up. Your nurse helps you prepare, understand, and plan next steps.
Step 4. Adjust Anytime
As your hospital journey unfolds, you can move between tiers or add optional services at anytime.
Need more hands-on help? Optional add-ons are available at any time for extra guidance, coordination, and peace of mind. Check out your options here.
What Support Looks Like
Support looks different for everyone. Some weeks may involve quick questions or reassurance. Other weeks may include reviewing test results, preparing for doctor visits, or coordinating next steps after a hospital stay.
There’s no set script. Your nurse responds based on what you need, when you need it.
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Tier 1: Messaging Support
$99/week
Quick answers, clarification, and ongoing reassurance through HIPAA-secure messaging.
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Tier 2: Document Review
$175/week
Clear explanations of medical documents, test results, and paperwork, with next-step guidance.
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Tier 3: Appointment Support
$250/week
Your nurse joins appointments, takes notes, and ensures you understand every next step.
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Tier 4:Care Plan Navigation
$400/week
Daily guidance, coordination, and hospital-to-home support from your virtual nurse navigator.
Optional Add-On Resources
Need extra guidance? You can enhance any tier with optional add-ons tailored to your situation including:
˃ Hospital Lodging
˃ Discharge and Home Setup
˃ Family Decision Making
˃ Extra Communication
˃ Portable Medical Snapshot
An advocate that complements your care - not replaces it
What to expect :
Personalized nurse guidance
Clear explanations of your medical journey
Assistance in making choices and planning care
What we aren’t :
A replacement for your doctor or care team
A provider of diagnoses, prescriptions, or treatment orders
Emergency or urgent medical care
Not Sure Where to Start?
We’ll help you determine what level of support makes sense and adjust as your needs change. Choose from three options below to begin personalized nurse guidance.
Quick Start Messaging
Ideal for straightforward questions and time-sensitive clarity
Connect with a licensed nurse advocate through secure messaging within 6 hours for clear, and fast professional support.
This option includes up to five message exchanges and is best for focused questions or short-term guidance. If your needs evolve, you can schedule a consultation or upgrade to a support tier at any time for on going care.
Quick clarity. Trusted guidance. No wait.
Choose a Support Tier
Best if you already know what you services you need
Begin with the level of advocacy that feels right for you. Whether you need focused guidance or comprehensive navigation, your care is designed to adapt with seamless adjustments and optional add-on services available at any point.
Start With a Free Consultation
Ideal if you’re unsure where to start or want a personalized tier recommendation
Complete a short form or schedule a free 30 minute one-on-one conversation with a care coordinator. We’ll take the time to understand the complexity of your situation and recommend the level of support that makes the most sense for you with no obligation to move forward.
Within 24 hours of your short form submission or 30 minute consultation you’ll receive an email with:
A clear summary of your situation
A recommended support level
Suggested next steps
