Explore Your Support Options
A deeper guide to what’s included in each tier
Don’t stress- your nurse friend is here.
Personalized Care
Navigation You Can Trust
Clear Guidance
Quick Messaging - $75/week
Ideal for straightforward questions, time-sensitive clarity, or when you need quick guidance without ongoing coordination. Connect with a licensed nurse advocate through secure messaging within 6 hours for fast, focused support to help you understand next steps and feel confident moving forward.
Includes:
- HIPAA-secure messaging with a licensed nurse
- Responses within 1 hour during business hours
- Up to five message exchanges per week
- Clear, plain-language guidance for focused questions
This option is best for short-term support. If your needs become more complex, you may upgrade to a higher support tier at any time for ongoing care coordination.
Tier 1: Messaging Support - $99/week
Perfect for quick questions, clarification, and ongoing reassurance. This tier is ideal if you need simple guidance, fast responses, and a nurse in your pocket when things feel confusing.
Includes:
- HIPPA-secure messaging
- Responses within 6 hours for timely support
- Clear, plain-language answers you can trust
Tier 2: Document Review - $175/week
Designed for moments when medical paperwork becomes overwhelming. Your nurse reviews documents and breaks them down into simple, meaningful terms so you know exactly what everything means.
Includes:
- Upload test results, discharge papers, or care plans
- Easy-to-understand explanations of medical information
- Written summary of what results mean + recommended next steps
Tier 3: Appointment Support - $250/week
Best for complex cases, new diagnoses, or stressful appointments. Your nurse joins appointments to ensure nothing is missed and every next step is clear.
Includes:
- Nurse attends hospital rounds or provider appointments (virtual or by phone)
- Real-time note taking + explanation of next steps
- Written recap with actionable items
Tier 4: Care Plan Navigation - $400/week
Full hospital-to-home support for patients and families who need steady guidance. Your nurse works closely with your care team, anticipates next steps, and ensures nothing falls through the cracks.
Includes:
- Daily communication with providers
- Coordination with case managers and specialists
- Anticipation of next steps and potential barriers to care
