My Nurse Friend is a nurse-led healthcare navigation and advocacy service designed to help individuals and families feel informed, supported, and confident throughout a hospital stay. and beyond. We provide personalized guidance, coordination support, and clarity during complex or overwhelming healthcare moments.

• Patients navigating hospitalizations or discharge

• Family members or caregivers advocating for a loved on

• Individuals feeling overwhelmed by medical information or care decisions

You do not need a medical background to work with us!

No. My Nurse Friend does not replace your medical team. We work alongside existing providers by helping you understand information, prepare questions, and navigate the healthcare system more confidently.

Support length varies depending on your needs. Some clients work with us for a short, focused period, while others prefer ongoing guidance throughout a hospital stay or recovery. We are here to support you for as long as you need!

Yes. We take privacy seriously and handle information with care. Please review our Privacy Policy and Consumer Health Data Privacy Notice for full details on how information is handled.

Pricing is transparent and outlined by tier and add-on services. You’ll always know costs before moving forward.

Support may include:

• Hospital stay guidance and advocacy

• Discharge and transition planning

• Family coordination and communication support

• Clarifying medical information and care plans

• Add-on services for targeted needs

Support is tailored to your situation and level of need.

Yes. My Nurse Friend is a fully remote service and can support clients and families regardless of location, especially when coordinating care across states or supporting traveling family members.

You can begin by:

• Exploring service tiers on our website

• Contacting us through the contact form

• Reaching out if you’re unsure what support you need

We’ll help guide next steps based on your situation.

At this time, My Nurse Friend services are private-pay and not billed through insurance or HSA accounts.

If you’re experiencing issues logging in, please reach out to us at support@my-nurse-friend.com, and our team will be happy to help you regain access as quickly as possible.

My Nurse Friend does not provide emergency or urgent medical care. If you or a loved on is experiencing a medical emergency, please call 911 or go to the nearest emergency room immediately. Our services are designed to provide non-clinical guidance, education, and advocacy support and should never be used in place of emergency medical services.