Add-On Services

Designed For Peace of Mind

Support That Adapts to

Your Situation

Every hospital journey is different, and sometimes you need a little extra support. Add-on services give you flexible, targeted options that can be added to any tier whenever your needs change. Whether you want more comfort, clarify, or hands on help during and after your hospital stay, My Nurse Friend is here to help. Explore the options below to see how our team can advocate for you.

A doctor holding a patient's hand in a comforting gesture at a medical consultation.
  • Being close to a loved on during a hospital stay matters. This service removes the stress of searching for safe, affordable lodging so you can stay focused on supporting your family.

    Includes:

    • Curated list of safe, clean, short or long term housing near the hospital.

    • Booking and coordination of your family’s stay.

    • Research of hospital-funded housing + help with required applications.

    • Access to exclusive discounted hotel rates through My Nurse Friend partnerships.

    Our goal is to handle the logistics so you can focus on what matter most- supporting your loved one.

  • Leaving the hospital can feel overwhelming. This service ensures your home is prepared for a safe, smooth, and confident recovery. One of our nurses will spend the day getting your home set up for success.

    Includes:

    • Home safety inspection for accessibility and fall prevention.

    • Setup of living spaces for safe navigation.

    • Unpacking and organizing medications, supplies, and emergency contacts.

    • Pharmacy coordination + prescription pickup.

    • Grocery shopping tailored to diet orders and client preferences.

    • Delivery + setup of prescribed medical equipment, with safety instructions.

    Peace of mind begins here. We handle every detail so home is ready for healing.

  • Medical decisions are easier when everyone understands their role. This service equips families with clear resources and structured guidance to plan ahead together.

    Includes:

    • Educational PDF explaining medical terms and decision pathways in plain language.

    • Personalized decision making chart outlining family roles + responsibilities.

    • Direct access to trusted elder-law and healthcare attorneys through My Nurse Friend partnerships that offer discounted rates and shorter wait times.

    Designed to reduce conflict, improve communication with healthcare providers, and help families make decisions with confidence.

  • A comprehensive, updatable medical history that travels with you. This snapshot simplifies communication between providers and ensures crucial information is always available in emergencies.

    Includes:

    • Chronological medical timeline (surgeries, diagnoses, treatments).

    • Medication dashboard with doses, purposes, prescribers, pharmacy contacts.

    • Emergency snapshot (digital + printable) + compact wallet card.

    • Family communication section for caregiver notes, reminders, and questions.

    • Lifestyle overview (diet, restrictions, exercise, routines).

    Document Format Options:

    1. Digital Organizer:

      We set up your medical information in a HIPPA-secure app so details can be shared instantly with providers or responders. We handle the entire set up.

    2. Paper-in-Hand:

      Printable Word document tha requires no apps. Includes emergency snapshot, wallet card, and easy printing/sharing options.

  • For moments when you need more support than your standard tier provides-during business hours or after. Subject to availability and approval. Not for emergencies.

    Business Hours (9am-4pm):

    • 30 minute call - $100

    • 60 minute call - $150

    After Hours:

    • 15 minute call - $50

    • 30 minute call - $100

    How it works:

    1. Submit a request

      - message your nurse to request additional communication outside of your standard tier.

    2. Request reviewed

      - Your nurse reviews the request for appropriateness and availability.

    3. Approval or alternate guidance provided

      - If approved, you’ll receive next steps. If not, alternative timing or support options will be offered.

    4. Complete purchase

      - Once approved, you’ll receive a secure link to purchase the selected add-on.

    5. Schedule your time

      - After purchase, your confirmed time will be scheduled and shared with you.

    All requests receive a response within 1 hour of submission- guaranteed.

    After hours support is not intended for emergencies. For urgent or life-threatening concerns, please call 911 or go to the nearest emergency room.

An Extension of Your Care

How Additional Support Works

1. Choose your base tier service


2. Discover which add-on service you would like (optional)


3. Once your base tier subscription is active, message your nurse requesting which service is needed


4. Your nurse advocate will reply to confirm your request and gather needed information

When Do Add-ons Make Sense?

My Nurse Friend offers targeted add-on services designed to support common gaps during a hospital stay. When care feels fragmented or unclear, your nurse advocate is here to help bring clarity.

Care transitions lack coordination or clarity

Multiple family members need alignment

Unexpected situations require structure and guidance

What People Are Saying

A cozy living room filled with natural light from large windows, with hanging and potted plants, a gray sofa with pillows, a glass coffee table, a black rug, and wooden furniture.

“When my father had an unexpected medical emergency out of state, everything felt chaotic. Relatives were flying in from all over the country, and the last thing we could think about was where everyone would stay. My Nurse Friend had lodging arranged before I even landed for an incredible rate, and close to the hospital. All we had to do was arrive and be there for dad. The peace of mind was priceless.”

— Former Customer of Family Living Arrangements
A neatly made hotel bed with white bedding, two brown pillows, and a beige bed runner. There are two bedside tables with lamps, and a decorative wall art above the bed featuring fish.

“My mother was being discharged from the hospital, and trying to balance a demanding job, young kids, and making sure she was safe to go home was completely overwhelming. I simply didn’t have the time or expertise to manage it all. MNF coordinated her transition and helped set up a safe, supportive environment so I could focus on my family and work. I truly couldn’t have done it without her.”

— Former Customer of Transition Support

25%

“Nearly 25% of hospital readmissions are linked to gaps in discharge planning including leaving without clear instructions, support, or coordination at home.” -AHRQ; CMS

This is where thoughtful transition support makes all the difference.

Core Support

VS

Add-On Support

Join My Nurse Friend Today and Experience Quality Healthcare Made Simple

Wether you’re ready to begin ongoing support or need help with a specific situation, our team is ready to meet you where you are. Explore the 3 ways to get paired with an experienced nurse today and start your journey.

Two women sitting on a couch, smiling and looking at a tablet together, in a bright living room.

Option 1

Quick Start Messaging

Connect with a licensed nurse advocate through secure messaging within 6 hours for clear, and fast professional support


Man sitting at a wooden table using a tablet with coffee mug nearby, window with blinds in the background.

Option 2

Choose a Support Tier + Optional Add-On

Choose a level of advocacy that feels right for you and receive support based on your weekly subscription choice. Pair tier support with an add-on service at any point.


Two young men having a serious conversation in a modern cafe or restaurant, sitting across from each other at a wooden table near large windows.

Option 3

Start With a Free Consultation

Complete a short form or schedule a free 30 minute one-on-one conversation with a care coordinator and receive a tier recommendation with no obligation to move forward.