Consumer Health Data Privacy Notice

Effective Date: 01/04/2026

This Consumer Health Data Privacy Notice supplements the My Nurse Friend Privacy Policy and explains how we collect, use, disclose, and protect consumer health data in compliance with applicable state laws, including the Washington My Health My Data Act and similar regulations.

1. What Is Consumer Health Data?

Consumer health data includes personal information that is linked or reasonably linkable to an individual and relates to their physical or mental health status, healthcare experiences, or health-related services. This may include information you voluntarily provide such as symptoms, diagnoses, hospital stays, medications, care preferences, or care coordination needs.

2. How We Collect Consumer Health Data

We collect consumer health data directly from you when you:
- Contact us through our website or intake forms
- Request nurse advocacy or add-on services
- Communicate with us via email, phone, or messaging platforms

We do not collect consumer health data through third-party tracking or advertising technologies.

3. How We Use Consumer Health Data

We use consumer health data solely to:
- Provide nurse advocacy and care navigation services
- Coordinate support related to hospital stays or transitions of care
- Communicate with you regarding your requested services
- Maintain accurate records for service delivery and quality improvement

We do not use consumer health data for advertising or marketing purposes.

4. Disclosure of Consumer Health Data

We do not sell, rent, or share consumer health data for targeted advertising. Consumer health data may be shared only when necessary to provide requested services, such as with trusted service providers who assist with care coordination, and only under confidentiality obligations.

5. Your Rights

Depending on your state of residence, you may have the right to:
- Access your consumer health data
- Request correction of inaccurate data
- Request deletion of your consumer health data
- Withdraw consent for future data collection or use

You may exercise these rights by contacting us using the information below.

6. Data Security and Retention

We implement reasonable administrative, technical, and physical safeguards to protect consumer health data. We retain consumer health data only as long as necessary to provide services or comply with legal obligations.

7. Changes to This Notice

We may update this Consumer Health Data Privacy Notice from time to time. Any updates will be posted on our website with a revised effective date.

8. Contact Information

If you have questions about this Notice or wish to exercise your rights, please contact:

My Nurse Friend
Email: support@my-nurse-friend.com